Terms and Conditions

Welcome to our online store! THE RANGE AT AUSTIN and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

PRIVACY

Please review our Privacy Notice,which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit THE RANGE AT AUSTIN or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of THE RANGE AT AUSTIN or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of THE RANGE AT AUSTIN, with copyright authorship for this collection by THE RANGE AT AUSTIN, and protected by international copyright laws.

TRADEMARKS

THE RANGE AT AUSTIN’s trademarks and trade dress may not be used in connection with any product or service that is not THE RANGE AT AUSTIN’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits THE RANGE AT AUSTIN. All other trademarks not owned by THE RANGE AT AUSTIN or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by THE RANGE AT AUSTIN or its subsidiaries.

LICENSE AND SITE ACCESS

THE RANGE AT AUSTIN grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of THE RANGE AT AUSTIN. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of THE RANGE AT AUSTIN. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of THE RANGE AT AUSTIN and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing THE RANGE AT AUSTIN’s name or trademarks without the express written consent of THE RANGE AT AUSTIN. Any unauthorized use terminates the permission or license granted by THE RANGE AT AUSTIN. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of THE RANGE AT AUSTIN so long as the link does not portray THE RANGE AT AUSTIN, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any THE RANGE AT AUSTIN logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. THE RANGE AT AUSTIN and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. THE RANGE AT AUSTIN reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant THE RANGE AT AUSTIN and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant THE RANGE AT AUSTIN and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify THE RANGE AT AUSTIN or its associates for all claims resulting from content you supply. THE RANGE AT AUSTIN has the right but not the obligation to monitor and edit or remove any activity or content. THE RANGE AT AUSTIN takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from THE RANGE AT AUSTIN are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

THE RANGE AT AUSTIN and its associates attempt to be as accurate as possible. However, THE RANGE AT AUSTIN does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by THE RANGE AT AUSTIN itself is not as described, your sole remedy is to return it in unused condition. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY THE RANGE AT AUSTIN ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE RANGE AT AUSTIN MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE RANGE AT AUSTIN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE RANGE AT AUSTIN DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THE RANGE AT AUSTIN ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE RANGE AT AUSTIN WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting THE RANGE AT AUSTIN, you agree that the laws of the state of TEXAS, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and THE RANGE AT AUSTIN or its associates.

DISPUTES

Any dispute relating in any way to your visit to THE RANGE AT AUSTIN or to products you purchase through THE RANGE AT AUSTIN shall be submitted to confidential arbitration in TEXAS, USA, except that, to the extent you have in any manner violated or threatened to violate THE RANGE AT AUSTIN’s intellectual property rights, THE RANGE AT AUSTIN may seek injunctive or other appropriate relief in any state or federal court in the state of TEXAS, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to THE RANGE AT AUSTIN. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

TRAINING POLICIES

These policies and procedures are in place to protect not only ourselves, but our country. We feel prudence demands we hold our customers and ourselves to a higher standard and if it is found a customer does not meet or exceed any of our policies or procedures we will gladly refund their class fee minus a transaction fee and recommend another training organization. In these troubled times, we feel it is better to err on the side of caution. Your understanding and support is greatly appreciated in this manner. The Range at Austin (TRA) reserves the right to change, update or alter our policies at any time and without having to notify individuals or groups.

Attendance Policy

TRA reserves the right to refuse business or services to any individuals or organizations without providing an explanation. Final approval for attendance is at the sole discretion of the TRA staff and is non-negotiable.

Student Credentials

IMPORTANT NOTE: Due to recent events, we will be requiring more stringent student credentials to participate in any training class we provide. Failure to complete the application will result in an application being returned and non-enrollment. It is the responsibility of the student to ensure we have all the appropriate material to verify the credentials. Failure to do so could result in denied enrollment or delayed enrollment. Training class are limited to United States citizens who meet the appropriate criteria.

  • Provide any valid state Concealed Weapon Permit (C.C.W.) [issuing state must require both state and federal background check for approval.
  • Any active duty member of the United States Army, Air Force, Marine Corps, Navy, Coast Guard, Merchant Marines, National Guard or Reserves.
  • Any active POST certified Police Officer, or Federal Law Enforcement Officer, or any honorably retired, after ten years’ service, state or federal police officer.

Payment, Refund and Cancellation Policies

The Range at Austin reserves the right to change or alter our class fees or payment policies at any time and without notifying customers. These policies are strictly followed to ensure the highest quality of training. We will train regardless of global tensions or under any weather conditions and therefore will not issue a refund because of circumstances outside of our control.

  • All class registration fees and outstanding balances must be paid in full prior to the first day of class.
  • To guarantee your enrollment the full class registration fee will be charged upon submission; which includes a 30% non-refundable deposit.
  • Those wishing to pay with a purchase order, please contact our Training Department for approval and further instructions via email at: training@therangeaustin.com
  • For any cancellations please contact our Training Department via email at:training@therangeaustin.com
    • Speaking with The Range at Austin personal by phone or other means does not qualify as an official notice.
    • We must receive this email from the same email address used to register with or we will not honor the request.
    • Failure to do so will result in forfeiture of class registration fees.
  • Cancellations greater than 10 days from first day of class will receive a full refund minus the non-refundable deposit.
  • Cancellations less than 10 days from first day of class will forfeit their registration fee and non-refundable deposit. Upon request the student may receive a credit voucher good for 12 months from the original class date minus the non-refundable deposit.
  • Students who voluntarily dis-enroll from training after training begins forfeits their whole class registration fee and non-refundable deposits.
  • Students who are dismissed from training due to safety risks will be prorated their class registration fee minus the non-refundable deposit.
  • Training class seats are limited to a first come first serve basis.
    • Once our class maximums have been reached no further students will be admitted.
    • Students may apply for our standby list in case of an opening or other contingencies
    • Stand by students will be giving 24 hours to confirm attendance or forfeit their position to the next name on the standby list.
  • In the event The Range at Austin has to postpone or cancel a class due to circumstances beyond our control, a new class date will be provided in a timely manner (usually 10 business days).
    • We reserve the right to postpone or cancel classes at our discretion.
    • If the student cannot attend the new class dates, then a credit voucher will be issued equal to the class registration fee good for one year (12 months) from the new class convening date.
    • If the student wishes to cancel then a full refund minus a $50.00 transaction fee shall be issued.

Safety

The Range at Austin reserves the right to remove and if necessary eject from training any student who represents a danger to himself or the class. Failing to follow cadre instructions, safety rules, class protocol or conduct deemed unsafe or unbecoming will result in the immediate removal. In certain circumstances, students may be placed on an administrative hold pending a review of their actions or inaction before returning to class. Students who are ejected from training will be asked to leave immediately. The Range at Austin follows an Operational Risk Management (ORM) policy regarding safe training practices and student to instructor ratios. Each evolution is evaluated, hazards identified and assessed with controls implemented to ensure the safest training possible. Some controls may include students being pulled from evolutions that are beyond their skill and capability and are at the sole discretion of the cadre.

Logistics Advisory

Please be aware that airline logistics and other modes of mass transportation are becoming very time consuming and difficult, so please plan accordingly. We are not responsible for logistical mishaps, such as but not limited to missed flights, inclement weather, mechanical problems or late departures. You have our sympathy, but regrettably we cannot do anything with regards to refunds. We can only issue a training credit good for twelve months from the original class date. The certificate is 50% of the class registration fee and is not transferable to anyone other than the original party. This credit is good for any other class of equal or lesser level we conduct.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by emailing us at: info@therangeaustin.com

If you have any questions or comments concerning our training policies or procedures, please feel free to contact us at training@therangeaustin.com. We will do our level best to accommodate everyone within reason, but reserve the final right to refuse business or services.